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Answers about downloads, file formats and refunds — plus a direct line to our support team. File delivery issues are resolved within 24 hours.

Frequently asked questions

What is included in the $199 bundle?

All 10 resources: the USA Direct Shipper Database (75,000+ records), the USA Freight Broker Database (5,500+ records), the Truck Dispatcher Starter Kit, the Trucking Business and Freight Broker startup guides, carrier setup and agreement templates, the DOT New Entrant audit checklist, load booking scripts and driver qualification forms. Bought separately they total $2,100.

Is the freight broker check really free?

Yes. There is no sign-up and no cost. Enter an MC number, USDOT number, phone number or company name to see broker authority, bond status, years in business, contact details and red flags.

Where does the broker check data come from?

It uses public FMCSA Licensing & Insurance and Company Census records published on data.transportation.gov. These records can lag FMCSA by a day or more, so always confirm on FMCSA SAFER before you book a load. The check is informational, not a guarantee.

What does the free data preview show?

The preview shows a small sample of records so you can see the fields and coverage before you buy. Phone numbers and emails are partly hidden in the preview and unlock in full with your purchase.

How do I receive my files after purchase?

Right after your payment is confirmed you will see a download link on the order confirmation page, and the same link is emailed to the address you used at checkout. Files can be downloaded on desktop or mobile.

What file formats do you provide?

Guides, templates and checklists are delivered as PDF files. Databases are delivered as PDF and, where listed on the product page, as a CSV file that opens in Excel, Google Sheets or any CRM import tool. The exact format is shown on every product page before you buy.

My download email did not arrive. What should I do?

First check your spam, junk and promotions folders for an email from us. If it is not there, contact support with your order number. We verify the payment and resend your files within 24 hours.

Can I get a refund on a download?

All sales of downloadable files are final once access or download links have been delivered, because downloaded files cannot be returned. Accidental duplicate charges are refunded after verification, and broken or corrupted files are replaced. See our Refund Policy for full details.

How current is the shipper and broker data?

Each database product page lists its record count, data fields, coverage and last-updated date. Business contact details change over time, so we recommend confirming key details before you rely on any single record.

Will I be charged shipping or need to enter a delivery address?

No. Every product is an instant download. There is no shipping charge and no shipping address is required at checkout.

Do I need to create an account to buy?

No. You can check out as a guest. Your download link is sent to the email you enter at checkout.

Is my payment secure?

Yes. Payments are processed by Shopify Checkout, which is PCI DSS Level 1 compliant and encrypted with SSL. We never see or store your full card number.

Can I share or resell the files?

Each purchase includes a single-business license for use inside your own company. Reselling, sharing, uploading or redistributing the files, in whole or in part, is not permitted.

Do these documents replace legal or compliance advice?

No. Our documents are educational templates and reference resources. Always confirm current requirements with FMCSA, your state agencies, your insurance provider or a qualified attorney.

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